Description

Join Our Team: Do Meaningful Work and Improve People’s Lives: 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. 

To better serve our customers, our culture promotes employee growth, collaborative innovation, and inspired leadership. Forbes ranked Premera among America's 2025 Dream Employers because we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!AND we offer competitive salaries and benefits including matching 401K, medical, dental, vision, short-term disability, long-term disability, and a pension plan. 

What You Will Get in these Roles - You have the opportunity to:

       Help members directly (and as a manager, teams of clinicians) in a meaningful and impactful way. We know that helping people is important to you. 

       Learn and grow. You will be working with folks who literally wrote the book on integrated case management. 

       Have an impact. Your work improves the lives of our members and enables us to operate more impactfully. 

       Thrive in a career. We offer a supportive and safe environment where clinicians can work to the top of their licensure. 

       Take pride. We know your work is important just as you do.

About the Opportunities:

Managers, Case Management are responsible for the execution and implementation of Case Management strategy and goals and the oversight of operations. The incumbent oversees the effective integration and continuous improvement of processes and systems meeting current and future business goals. Responsibilities include managing and developing a team of clinical and support staff promoting their professional growth and operational effectiveness as well as driving initiatives, and ensuring team is meeting quality standards, business goals, productivity, and achieving clinical outcomes.

Case Managers utilize the integrated (physical, behavioral health AND social determinants of health) case management model to partner with members, their providers, and caregivers to identify and address member’s barriers optimal health. Key responsibilities include engaging members, conducting relationship-based assessments, developing collaborative care plans that support improved member condition self-management skills, utilizing evidenced-based skills to promote behavior changes, ensuring care coordination, providing post-discharge follow up and delivering clinical and quality outcomes (e.g., reduce avoidable emergency department visits and readmissions and closing care gaps). Requires excellent skills in: initial and sustained engagement both telephonic and digital, critical thinking, problem-solving, effective interventions, time management, organization, documentation including use of AI, motivational interviewing, taking initiative, open to feedback, and positive collaboration with providers, community resources and within team.

Training

Premera provides extensive training including integrated case management, motivational interviewing skill development, and LEAN process improvement.

Apply At:  1) https://www.premera.com/visitor/careers   2) Click on Join Our Team 3) Search for the job title: Manager, Case Management, Case Manager or Intake Coordinator 4) Click on Job Title link and Apply button

Apply Quick Access Links: Manager, Case Management, Case Manager RN, and Case Manager BH

For Additional Information, Contact: Megan Foster, Recruiter at 425.918.8026 or Megan.Foster@premera.com

EOE – Equal Opportunity Employer: Minorities, Women, Veterans and Individuals with Disabilities are encouraged to apply.